Once you have placed your order with Klarna as your payment option, you will receive a Lulus order confirmation via email. Your order will be held while Klarna verifies your information and processes your approval. Payment processing may take up to 12 hours to complete in some cases.
If approved, a confirmation email from Klarna outlining your purchase, due date(s), and other useful information will be sent via email.
If you are not approved, your order will be cancelled and your card will not be charged. We will send a cancellation confirmation right away so you are able to place a new order with an alternate payment method.
Why wasn't I approved for Klarna?
Salt Tree does not determine eligibility with Klarna. Klarna is available by phone at 1-844-KLARNA1. For more customer service contact information visit their website
here.
Can I check out with Klarna and expedite my order?
Payment verification may take up to 12 hours to process. Once approved, your order will begin processing with the shipping method chosen in check out. Please see our
Shipping Information for more details.
How can I reach Klarna?
Klarna is available by phone at 1-844-KLARNA1. For more customer service contact information visit their website
here.
Is Klarna Safe?
Your privacy and security is very important to Klarna. They prevent unauthorized use and protect your personal information by using physical, electronic, and procedural safeguards. For more information, please read Klarna’s
terms of service.
How do returns work with Klarna?